Shipping policy

We are based in Cerkno, Slovenia, and we ship worldwide.

Processing Time

Orders are typically processed within 1–3 business days before shipping.

Shipping Time

We offer free international shipping.
Estimated delivery time is 8–15 business days, depending on your location.
Express shipping options may be available at checkout.

Tracking

Once your order ships, you’ll receive a tracking number via email so you can follow your package.

Delays

Shipping times may be affected by customs, holidays, or carrier delays. If your order has not arrived within 30 days, please contact us and we’ll help resolve it.

Incorrect Address

Please make sure your shipping address is correct. We are not responsible for orders sent to an incorrect address provided at checkout.

Damaged or Missing Orders

If your item arrives damaged or does not arrive, contact us within 30 days and we will assist with a replacement or refund according to our policy.